#ride-sharing stories

Ola is making the most of Uber’s crisis — from launching electric cars to raising funding, expanding operations, to adding a lakh more drivers.

Uber has introduced the in-app tips feature here. It is not visible on the app but can be seen by logging on to your Uber account from its website.

This is the story of most cab drivers — tough days in Bengaluru’s insane traffic, racing to meet targets, poor quality of life and uncertainty about income.

As Ola gears up for today’s town hall at The Leela Palace in Bengaluru, it needs to rethink its workplace culture and everything that makes it or breaks it.

Protests by Ola drivers took a violent turn on Thursday evening when over 200 drivers marched to the Ola office in Bengaluru to press their demands.

State transport officials have told cab aggregators that pool services are not legal and they’ve been asked to withdraw cab pooling services by Monday.

Is Ola’s Play something the company needs to spend substantial resources on right now, when it has bigger problems to solve?

Private car owners will soon be able to ply their vehicles for Uber and Ola, splitting the cost with other passengers while receiving incentives.

The UberFLEET app will use Google Maps to enable the fleet-partners to track their drivers in real time, view their location and drop-off points.

Looking out for the interests of drivers, Uber India is rolling out an update in its driver app to investigate false complaints better. It will ban mischievous riders who file false complaints to get a refund on their ride

The rules try to over-regulate most aspects of cab aggregator services — from pricing to licenses — but fail to make sufficient provisions for safety. According to the draft, the transport department will set the minimum and maximum fares for cab aggregators. This rule strikes at the heart of cab aggregators’ business model.

Ride hailing company Uber has modified its incentive structure in India to make sure that drivers cancel fewer bookings.