Jun 01, 2017

Uber brings 'Compliments' feature to India

BYPankaj Mishra

Ride-hailing app Uber on Thursday launched the ‘Driver Compliments’ feature in India, empowering riders to acknowledge and encourage good behaviour of the drivers.
“Last month, we launched community guidelines with the objective of encouraging mutual respect and we are now excited to introduce ‘Compliments’,” Pradeep Parameswaran, head, Central Operations at Uber India, said in a statement.
“We hope our riders take a moment to express their appreciation by using this feature. It will encourage our driver partners to do even better,” he added.
Once a rider leaves a compliment, drivers will get a notification in app, taking them to the message and the compliments badge they have collected — whether that is for expert navigation, great music choice or excellent service.

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Pankaj Mishra is a writer of FactorDaily.