May 19, 2017

SpiceJet uses e-gates for faster boarding at Bengaluru airport

BYPankaj Mishra

Budget passenger carrier SpiceJet on Thursday said it is the first airline to use the automated e-gate facility at the Kempegowda International Airport, Bengaluru (KIAB), for speeding up of the boarding process.
“SpiceJet passengers can now bypass long queues for boarding at the Bengaluru airport by simply scanning their boarding passes themselves on an automated e-gate, enabling them to complete the boarding procedure in less than five seconds,” the airline said in a statement.
The statement said the technology innovation adopted by the Bangalore International Airport (BIAL) is being used only by SpiceJet and is currently live at the KIAB.
“The automated process for boarding, e-gates enables SpiceJet to integrate DCS (departure control system) to an automated boarding gate. The service has been implemented in association with Australia-based Elenium Automation,” it said.
The statement added that with the new mechanism in place, SpiceJet has accomplished the boarding procedure of a complete flight via single boarding lane in just about eight to ten minutes, cutting down the boarding times from the existing 25 minutes.

FactorDaily’s journalism is produced by some of the best brains in the story-telling business. If you like our body of work – deep reportage, domain specialist write-ups, data stories, podcasts and the like – consider supporting the FactorDaily journey.

Support FactorDaily

Pankaj Mishra is a writer of FactorDaily.