The $150 billion IT industry in India might be going through a rough patch with automation and artificial intelligence threatening to take away low-level outsourcing jobs. Rising protectionism in the US (read: Explained in 8 points: How US Visa reforms will hit Indian IT) is not helping the outsourcing industry either.
We caught up with IT industry veteran Ashok Soota to understand how the industry is shaping up. He led Wipro technologies in the early days of the IT boom. He then founded MindTree and later Happiest Minds, both IT services companies. This is an opportunity for the industry to move up the value chain, he says.
“For larger and older players, there was a certain amount of business which was to dribble down. And that has to be replaced and that has to be a challenge,” said Soota, executive chairman, Happiest Minds. Take a look.
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